Returns & Refund Policy
Effective Date: 1st January 2026
At Vintage Republic, we want you to be satisfied with your purchase. Please review the following policy carefully before placing an order.
1. Change of Mind
We do not offer refunds for change of mind, incorrect sizing selection, or general dissatisfaction once an order has been processed.
Please review our size guide carefully before purchasing.
2. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at:
[Your Email Address]
Include:
-
Your order number
-
Clear photos of the item
-
Photos of the packaging (if applicable)
If approved, we will arrange a replacement or refund.
3. Return Eligibility
To be eligible for a return (if approved):
-
Item must be unworn and unwashed
-
Item must be in original condition
-
Tags must remain attached (if applicable)
We reserve the right to decline returns that do not meet these conditions.
4. Return Shipping
If a return is approved:
-
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
-
We recommend using a trackable shipping method, as we are not responsible for items lost in transit.
Return address details will be provided upon approval.
5. Processing Time
Once your return is received and inspected, we will notify you of the outcome. Approved refunds are processed to the original payment method within 5–10 business days, depending on your payment provider.
6. Order Cancellations
Orders may only be cancelled or modified within a limited time after purchase. Once processing has begun, cancellations may not be possible.
Please contact us as soon as possible if you need assistance.
7. International Orders
Customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are non-refundable.